Privacy Policy

 

Privacy Notice


Your privacy is important to us. We believe it is important you know how we treat the information we receive from you, on the Internet. This privacy statement explains what personal data we, Tata Consultancy Services Limited, through one of our product TCS iON ("Tata Consultancy Services iON", "TCS iON" or "we"), collect from you, through our interactions with you on this website, and how we use that data.

TCS iON' Web site may contain links to other sites such as TCS iON partners and affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.

Scope of Data

TCS iON collects personal data to operate this website. You provide some of this data directly, such as when you request for book a demo or contact us for support.

In general, you can visit TCS iON on the World Wide Web without telling us who you are. Our web servers collect the domain names, not the e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. TCS iON uses this information to measure the use of our site and to improve the content of its site.

There are times, however, when we may need more information from you, such as your name, contact details, organization, country, city and industry/vertical. Usually, the contact information we collect are used only by us to respond to your inquiry or process your request.

If you register with one of TCS iON' business units online, they may use this information to provide you with custom information about TCS' offering in support of your business needs. Cookies may be used to provide you with tailored information. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may set your browser to notify you when you receive a cookie.

At times we conduct online surveys to better understand the needs and profiles of our visitors.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. However, some fields would be mandatory to enable us to interact with you. The data we collect depends on the context of your interactions with TCS iON, and the choices you make, including your privacy settings. The data we collect can include the following:

Name and contact data: We collect full name, mobile number and email id.

Demographic data: We collect data about your country and city for better interaction with you. TCS website privacy terms – [add url for internal reference] Page 2 of 6 Device and Usage data: We collect only primary data about your device and how you and your device interact with the TCS iON website.

Device, connectivity and configuration data: We collect only primary data about your device and the network you use to connect to our website. Google collects these data through cookies. To know more about Google cookies kindly visit

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Purpose of Data Uses

TCS iON uses the data we collect for 2 main purposes, described in more detail below: to operate our business and this website; and to send communications, including promotional communications.

  • Security and Safety: We use data to protect the security and safety of our website.
  • Communications: We use data we collect to communicate with you and personalize our communications with you.


Sharing Personal Data

We do not share your personal data with any outside vendor.

We will use, access, or transfer, personal data, when it is required to:

1. Comply with applicable law or respond to valid legal process;
2. Operate and also maintain the security of this website, including to prevent or stop an attack on our computer systems or networks; or Please note that our website may include links to websites of third parties whose privacy practices differ from those of Tata Consultancy Services. If you provide personal data to any of those websites your data is governed by their privacy statements.

Contacting Us

You can make choices about our collection and use of your data. For example, you may want to contact us to book a demo, you are required to fill details which is having mandatory * sign. These are mandatory to contact you for the purpose. The sections where the mandatory * sign is not there you may choose to ignore or leave them blank.

Browser-Based Controls

Cookies & Similar Technologies. TCS iON uses cookies (small text files placed on your device) and similar technologies to provide our websites and to help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.

Our Use of Cookies and Similar Technologies. TCS iON uses cookies and similar technologies for several purposes, which may include:

Storing your Preferences and Settings. Settings that enable our website to operate correctly or that maintain your preferences over time may be stored on your device.
  • Security. We use cookies to detect fraud and abuse of our websites and services.
  • Feedback. Tata Consultancy Services uses cookies to enable you to provide feedback on a website.
  • Analytics. In order to provide our website efficiently, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our website. This includes cookies from Tata Consultancy Services and from third-party analytics providers.
  • Performance. Tata Consultancy Services uses cookies for load balancing to ensure that websites remain up and running.


Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the main reasons we typically set cookies. If you visit one of our websites, the site may set some or all of the following cookies: [Google Analytics]
TCS iON does not store any separate cookies apart from Google Analytics cookies. For more information on this cookies you may visit
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

How to Control Cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. For example, certain browser allow to block or delete cookies by clicking Settings > Privacy > Cookies.

Security of Personal Data
TCS iON is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

Where We Store and Process Personal Data

Personal data collected by TCS iON may be stored and processed in your region, in India or UK, where TCS iON servers resides. The storage location(s) are chosen in order to operate efficiently, to improve performance and to create redundancies in order to protect the data in the event of an outage or other problem. We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located. We will transfer the personal data we collect about you to one of more countries outside the EU/EEA, including India, in order to perform one of the activities listed above (see "How we will use information about you"). Where there isn't an adequacy decision by the European Commission in respect of those countries - meaning that these are not deemed to provide an adequate level of protection for your personal data - we have put in place the appropriate measure/s to ensure that your personal data is treated by those third parties in a way that is consistent with and which respects the EU/EEA laws on data protection. These measures include Data Transfer Agreements based on the European Commission's Standard Contractual Clauses. If you require further information about these protective measures, you can request it from our Data Protection Officers (see contacts below).

Our Retention of Personal Data

Tata Consultancy Services retains personal data for 5 years as it is necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

European Data Protection Rights - GDPR If the processing of your personal information is subject to the EU General Data Protection Regulation ("GDPR"), you are entitled to the rights listed below.

Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Your rights in connection with personal data Under certain circumstances, by law you have the right to:

1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
5. Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
6. Request the transfer of your personal data to another party.
If you want to exercise a data subject right please contact our Data Protection Officers (see contacts below).
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officers (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Data Protection Officer
We have appointed Data Protection Officers (DPO) to oversee compliance of TCS with applicable data protection laws and with this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact the DPO at:
Data Protection Officer for UK and Ireland
DPO.uki@tcs.com Data Protection Officer for Continental Europe
DPO.Europe@tcs.com

Data protection supervisory Authority
If you're not satisfied of how we process your personal data and the processing of your personal information is subject to the EU GDPR, you can lodge a complaint at any time to our Data Protection Officers or to the relevant data protection supervisory Authority; you can find the complete list of the European Authorities here.

Changes to This Privacy Statement
We may update this privacy statement from time to time. We encourage you to periodically review this privacy statement to learn how Tata Consultancy Services is protecting your information.

How to Contact Us
If you have a privacy concern, complaint or a question regarding this privacy statement, please direct it to the Chief Privacy Officer of Tata Consultancy Services at cpo.tcs@tcs.com or contact us at through this webform:
https://www.tcsion.com/dotcom/TCSSMB/pages/contactus.html